Our Presentation This Month...
Fraud Investigation Tools and Tactics
Francis X. (Frank) Sztuk, Senior Vice President, Investigative Services
Zoom Meeting link will be provided to attendees prior to the meeting
Continuing Education in the fraud realm is an important element in preparing for fraudulent activities. In addition to providing a wealth of information, this session may satisfy state regulated compliance requirements for anti-fraud training for adjusters, investigators, distribution staff and corporate leaders.
This course is designed to familiarize the attendee with the techniques and equipment utilized by investigators to detail activity through surveillance, obtain evidence in a potential fraudulent scheme and the background investigation that is necessary to prove or disprove fraud. Watch for more information...
Francis X. (Frank) Sztuk
Senior Vice President, Investigative Services for the Delta Group
Delta is a national provider of innovative investigation services to risk management organizations in both the property/casualty and self-insured markets. His role at Delta is to oversee the quality and performance of the investigative functions at Delta in addition to business development and training. He recently retired after a 36-year career at The Hanover Group, having served as National SIU Director and most recently National SIU Strategist. His role at Hanover was oversight of the company external anti-fraud, coordination of all anti-fraud regulatory activity and reporting and fraud training to the enterprise.
Frank served on a number of local and national anti-fraud boards in his time at Hanover. He is the immediate past chairperson of the Massachusetts Insurance Fraud Bureau Governing Board, is a past chairperson of the national Coalition Against Insurance Fraud in Washington, DC and still sits on the Public Information Committee of that organization. He currently maintains his role as chairperson of the NY Alliance Against Insurance Fraud Public Outreach Committee and is a former chair of that organization. He has sat on the NJ Insurance Commissioner’s Fraud Advisory Committee, was a director of the NY Anti Car Theft (NYACT) committee, a board member of the NJ Insurance Council fraud committee and was a Vice-President and Director for the NJ Vehicle Theft Investigator’s Association. He also was a member of the ISO Insurance Fraud Management panel and was a long-standing contributor to the planning of the annual IFM Fraud Conference.
Frank has been a featured speaker at numerous national and international fraud conferences over his career. He is a regular speaker at the annual Insurance Fraud Management Conference, sponsored by ISO and the NICB, the annual NJ Insurance Fraud Summit and Anti-Fraud Conference and the NY Alliance Against Insurance Fraud annual meeting. He has lectured at the NJVTI annual theft and fraud conference, the IASIU National Insurance Fraud Conference and the Fraud and Financial Analysis Program at the Federal Law Enforcement Training Center in Glynco, Georgia. In 2013 he was the International Keynote Speaker at the Australasian Vehicle Theft and Fraud Conference sponsored by the International Association of Automobile Theft Investigators in Gold Coast, Australia.
Prior to joining Hanover Frank was a police officer in Morris Township, NJ. He currently resides in Flemington, NJ with his wife Angela.